WELCOME TO AVAILABLE SERVICE INC.
Remote Call Center Services
Available Service Inc. is a full-service Virtual Call Center with a unique approach. Since 2014 we’ve been helping agents across the United States find customer service jobs using the Arise Platform. Register with us to start working at home today.
INDUSTRIES WE SERVICE
Our Virtual Call Center offers flexible online scheduling and over 25 clients to choose from.
TAXES
HEALTHCARE
ROADSIDE ASSISTANCE
RETAIL
CAR RENTALS
TELECOMMUNICATIONS
FIND YOUR NEXT WORK AT HOME POSITION
Contract Opportunities
TIME SHARE AGENT
Customer Service
• Helping members find out more about their vacation ownership
• Discussing with callers the different resorts available worldwide
• Assisting members in placing their wait-list requests when a resort is currently unavailable
• Offering members alternative vacation options if their first choice is unavailable
• Selling membership packages.
ROADSIDE ASSISTANCE
Customer Service
• 24/7 servicing of inbound calls for roadside assistance and other service requests from client’s customers and/or client account representatives.
• Possible outbound calls in English or Spanish to the client, client’s customers and/or client account representatives for status and clarification purposes.
• Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.
LUXURY RETAILER
Customer Service
Responding to customer inquiries related to the online catalog ordering
Assisting customers with order-related issues to resolve issues and ensure orders are successfully submitted
Responding to customer inquiries related to item sizing, color, material, dimensions, warranties, and shipping
CABLE / INTERNET
Technical Support
Assist Comcast customers with billing or video technical repair inquiries • Review, analyze and respond to customers’ billing inquiries • Resolve customers’ open issues or questions • Troubleshoot technical issues • Determine business offerings that the customer does not currently have and make the appropriate sales offer to upgrade and add on to their service
WHO IS ARISE?
THE FUTURE OF CUSTOMER CARE
The Arise Technology Network provides an unparalleled opportunity for virtual call centers to register on its Platform. Operating on the Arise Technology platform allows call center agents to provide customer support services from home. Working from home and becoming a part of the Arise network is an excellent option for those who are looking for flexibility, who want to earn a living working from home, and those who want to spend more time with friends and family. Register with our call center and take control of your schedule while earning a living from home.
VIRTUAL CALL CENTER
Our Virtual Call center offers work-at-home jobs in which individuals are hired to work as an independent contractor to provide telephone, chat, customer service, or tech support services from their own home offices.
PHONE SUPPORT
EMAIL CHAT SUPPORT
Watch Arise on the Mel Robbins Show
Miss the Commute, Not the Moments
Watch Arise Virtual Solutions on the Mel Robbins Show and learn more about working at home as a Customer Support Professional.
QUALITY ASSURANCE
QAPF Support
FREQUENTLY ASKED QUESTIONS
WHAT DOES THE WORK INVOLVE?
This is not telemarketing there is NO cold calling involved. You would handle INBOUND calls only that have been routed from the client's phone systems to your phone at your house. You will have the option to work in billing, sales or the tech department. You have the choice and pick the clients you would like to service. You will answer the call and service the customer while you are logged into the client's proprietary software on your computer. You will need a plain old telephone line (no voicemail or call waiting) and high-speed internet. You will work with the customer to resolve any concerns and provide them the information they need, then move on to the next call.
CAN I DO THIS FULL TIME?
The simple answer is, yes you can. You have the ability to earn anywhere from $9 an hour to $15 an hour depending on the client you choose to service. You will also be paid on performance and will receive incentives based on your performance. Once your background check is completed you will receive instructions on how to select a client, complete the voice assessment and the pre-assessment. Once you are qualified, you will enroll in their online training class.
WILL I BE YOUR EMPLOYEE?
Our team of virtual agents are independent contractors. Agents will receive 1099 for the prior year's compensation. Agents must pay all of there own taxes. There are quite a few tax perks for being an independent contractor. Check with your local tax advisor for more information regarding tax perks.
WILL I HAVE TO TAKE A BACKGROUND CHECK?
Both Arise and our clients have high standards. Client Support Professionals (CSPs) provide customer support services for each client and have access to confidential information; therefore a background check is required to ensure that each potential CSP’s identity is confirmed and free from criminal history. Felonies and misdemeanors that include fraud are not permitted.
HOW IS YOUR CALL CENTER DIFFERENT FROM OTHERS?
We have a unique call-center business model. All of our agents have the ability to select the client they want to provide services for and select their own schedule each week.
HOW DOES IT WORK?
Create a profile with Arise at ariseworkfromhome.com. When asked, "how did you hear about us?" Select other from the drop-down and enter CSP ID 1067437. You will sign Arise's NDA then select contractor type "Agent Working For a Call Center."
Next, enter company IB ID 7 to submit a request to join our call center.
BACKGROUND CHECK
For the security of Arise clients and their customers, a background check is mandatory and includes a national criminal history search, a name, and Social Security Number verification, and a current address verification. After you have successfully completed the quick online registration process, you can get started by clicking on Start Now to start the background check which will cost $9.99. Your results can take 1-3 days then we will begin the qualification process so you can start working at home.
QUALIFICATION PROCESS
Voice Assessment
Technical Check
Program Assessment
CLIENT CERTIFICATION
Enroll in the selected client's online certification class to prepare for your first call working while at home.